When your order ships out, you will receive a Shipping Confirmation email from support@momolighting.com with your tracking number included in it. Depending on the product ordered, the email could take up to 3-5 business days to be sent. Once you receive the email, enter your tracking number below to easily check on your delivery status.
Please enter your tracking number below:
You can copy the tracking number from order details or Notification Email.
Things to Keep in Mind:
Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed - Your order has been shipped out and is in transit to the local post office. Tracking should be updating within a few business days. Depending on the destination, the order may take 9 to 22 business days to be delivered.
Order status terms:
Pending — Order received (unpaid)
Processing — Payment received (paid) and stock has been held; Order is awaiting fulfillment at the warehouse.
Completed — Order fulfilled and complete – shipment tracking included.
Canceled — Canceled by MOMO Lighting team or by the customer
Contact information
Our Email：support@momolighting.com
Our Telphone: +1(213)4689813
Service Hours: Monday-Friday 9:00 am-7:00 pm
Time zone：Los Angeles (GMT-8)
